Shipping & Returns

Curbside Pick Up Available
Deer Ridge Dr SE, Calgary
-select at checkout
-leave a message with your date & time
-rush orders welcome

FREE SHIPPING & RETURNS - NO MINIMUM - Canada & USA
 
 - Purchases are sent via Canada Post Standard/Ground Shipping 
 - Does NOT include a tracking number unless over $150
 - Buyer is responsible for any fees from Customs or Duties
 
International Shipping
-FREE on orders over $50
-For upgraded shipping please contact for quote
 
Delivery Estimates:

Standard Free Shipping - no tracking number
 
Canada - 5 to 10 business days
USA – 5 to 20 business days

International Flat Rate - no tracking number

International – 8 to 30 business days


Expedited Shipping - Includes tracking number / $15 Canada & USA only
 
Canada - 3 to 5 business days
USA - 3 to 10 business days
International - 3 to 15 business days - please contact andrea@andreakellydesigns.com for a quote
 
 
Courier - Includes Tracking number / $25 Canada & USA only
 
Canada - 1 to 2 business days
USA - 2 to 3 business days
International - 3-10 business days - please contact andrea@andreakellydesigns.com for a quote

Please note: at times packaged can be delayed due to high volumes of mail or customs.
If your purchase has not arrived after 30 business days please contact andrea@andreakellydesigns.com
 
Returns

If you're not happy, I'm not happy! If for any reason your purchase does not meet or exceed your expectations please contact andrea@mysticsouljewelry.com

Custom Orders & Custom Printed/Engraved products are final order.

Returns will be accepted within 30 days after receipt of purchase and must be unused in original packaging.
   

CONTACT via email PRIOR to returning an item to receive authorization and instructions - email andrea@mysticsouljewelry.com